![Bundle of 28mm Brutalist MDF wargaming terrain for modern, cyberpunk and sci-fi settings. Pictures show grimey concrete buildings, a hong kong inspired shop, a minimalist office building, a tall data centre tower to block LOS and a massive concrete building with a large stairway.](http://brutalcities.com/cdn/shop/products/Brutalist-Wargaming-Terrain.jpg?v=1678100459&width=1445)
FAQ
I live in the EU/UK - What are tax/customs like?
UPDATE 09/08/2024 -
Brutal Cities is NOT fulfilling to the UK / EU : IOSS tax is managed via an app, which I have just found out is functioning at the moment.
Prices will update in your checkout based on amount in your cart - If you are over the respective UK and EU VAT thresholds we will not collect tax and the prices we show will be less - customs/post service will charge tax instead.
UK: For all orders up to £135 Brutal Cities will collect 20% VAT for the UK Government
EU: Brutal Cities is IOSS registered. This means that we will collect and pay VAT on order under 150 EUR. You will still need to pay EU customs VAT for all orders over 150 EUR.
How long does shipping take?
Updated 01/09/2024
Away 5th-15th June for an event and a wedding - Orders shall be processed after the 15th June - Thanks for your patience!
I now work 4 days at an architectural model making business. That will leave a bit of the weekend and one day a week for Brutal Cities work for any remaining stock - so when I release the last of the stock it will likely take longer than usual as I'm no longer fulfilling from a warehouse, but my home. But, I won't have to make the stock so I'm not sure exactly. Regardless, I will ship as soon as I can.
Generally shipping (not fulfillment) takes up to 7 business days in Australia and approx 30 worldwide. See full policy.
What happens if a product/part arrives damaged?
Send me a photo of the damaged part or product at ryan@brutalcities.com and I'll ship out a replacement to you ASAP.
Do you give refunds?
If there are any issues with your products we will send out a replacement or we can refund you after the products are returned to us. We don't offer refunds for change of mind purchases. Read our full policy.
Does Brutal Cities have a distributor in my country?
No sorry! This is something we're looking into but for now Brutal Cities doesn't have any international distributors.
Excellent Terrain
Brilliant website with excellent range of stylish and unique building terrain. Made my Infinity game board an absolute stunner - will be purchasing more in the future!
![A Brutal Cities Customer](https://cdn.stamped.io/uploads/customers/YzAwa3kxOTcwQGdtYWlsLmNvbQ_.jpg)
![United Kingdom](https://cdn.stamped.io/cdn/images/pixel.png)
Brutal Cities
Makes me so happy to read this Sharma, really great for Infinity especially but works for a lot of different games