Brutal Cities Frequently Asked Questions

Does Brutal Cities have a distributor in my country?

No sorry!. This is something we're looking into but for now Brutal Cities doesn't have any international distributors. However there is free worldwide shipping for orders over $400 AU.

How long does shipping take?

Our products are made to order. During peak sale times this wait can be longer we'll keep you updated. We ship products every Thursday or Friday. Generally shipping takes up to 7 business days in Australia and up to 30 worldwide (but often sooner). See full policy.


What happens if a product/part arrives damaged?

Send me a photo of the damaged part or product at ryan@brutalcities.com and I'll ship out a replacement to you ASAP.


 Do you give refunds?

If there are any issues with your products we will send out a replacement. We don't offer refunds for change of mind purchases. Read our full policy