customer support

If you have any questions or need help or support with your purchase, please contact me via the chat button and I'll respond as soon as I can! This is the best way because cold call marketers flood my inbox and facebook business suite is eternally bugged.

You can also Email Us.

But the chat acts like email anyway, if I'm not available.

workshop update january 2026

1. The laser is sold!
   
   
2. I'm back after the holidays on the 13th Jan - making a few more kits before the laser is sent to the new owner. So no-more in-house terrain. But it's not the end, I have big plans.
   
   
3. You can sign up for more updates by joining our mailing list.

For shipping and customs information please view the shipping policy

We have some guides on painting terrain on the terrain tips blog 

You can find the instructions for our MDF terrain here

For tournament sponsorship inquires please fill out the google form -

NOTE: due to pausing production this year I will not be sponsoring any more events until stock is available.

please just remind me via messaging here if I don't get back to you, as I can only support so many events as a single human running Brutal Cities. 

Please just be aware that as it's primarily just me with a bit of help, running everything including finding time to do new designs means that while I may not always be quick to respond to inquires. I care a lot and strive to do my best to help you! 

Thanks for your interest in Brutal Cities and I hope I can help make your tabletop hobby better! 

(p.s. marketers, please stop cold emailing me, thanks!)